07732 750 205
Prodriversacademy@gmx.com
8am to 6pm / 7 days

Privacy Policy

1. Introduction

1.1 This Privacy Policy explains how Pro Drivers Academy (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you visit our websites — ProDriversAcademy.co.uk, ProDriversAcademy.com, and pda.me.uk — or when you contact us to book or enquire about driving lessons.
1.2 We protect your personal data and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1.3 By using our websites or services, you confirm that you have read, understood, and agreed to this Policy.

2. Scope and Coverage of This Policy

2.1 This Policy applies to personal data collected through our websites, email, or direct contact.
2.2 It does not cover third-party websites linked from our site.
2.3 If you visit external links, such as government or licensing websites, review their privacy policies as we do not control how they process data.

3. Definitions

3.1 “Personal Data” means information identifying a living individual. “Processing” refers to collection, storage, use, or deletion of data. “Third Parties” are trusted organisations assisting us. “Website” refers to our domains. “You” or “your” refers to users of our website or services.
3.2 “We”, “us”, and “our” refer to Pro Drivers Academy, registered and operating in the UK.

4. What Data We Collect

4.1 We collect:

  • Your name, address, phone number, and email address.

  • Lesson and booking details, including instructor, schedule, and payment records.

  • Communication records via forms, email, or phone.

  • Basic technical data, such as IP address, browser type, and device information.

  • Limited cookie data required for the website to function (see Section 10).

5. How We Use Your Data

5.1 We use your data to:

  • Arrange, manage, and provide driving lessons.

  • Contact you about bookings, availability, cancellations, or rescheduling.

  • Maintain accurate records and comply with legal obligations.

  • Improve website content, layout, and performance.
    5.2 We never sell or share your data for marketing purposes.
    5.3 Our lawful bases for processing include contractual necessity, legitimate interest, and legal obligation under UK GDPR and the Data Protection Act 2018.

6. Data Retention

6.1 We keep your data only as long as necessary to fulfil the purposes or comply with law.
6.2 After that, we securely delete or anonymise it.

7. Sharing Your Data

7.1 We share your data internally with authorised staff and instructors who need it to manage lessons.
7.2 We share limited data with trusted third-party providers assisting with website, communications, or administration.
7.3 Providers must maintain strict confidentiality and security.
7.4 We disclose data only to legal or regulatory authorities if required.

8. Data Storage and Security

8.1 We use appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or destruction.
8.2 Data is stored securely on UK-based servers.
8.3 Only trained, authorised staff can access your data.
8.4 We regularly review security and compliance.
8.5 In case of a breach, we notify the ICO and affected individuals promptly.

9. Business Changes

9.1 If Pro Drivers Academy undergoes a sale, merger, or reorganisation, we may transfer your data to the new owner.
9.2 The new owner must comply with UK data protection laws.
9.3 We take steps to keep your data secure and notify you of changes.

10. Cookies and Tracking

10.1 We use essential cookies for site functionality and performance.
10.2 Cookies may collect anonymous information to improve security and site use.
10.3 You can disable cookies, but some features may not work.
10.4 We do not use cookies for marketing or behavioural tracking.

11. Children’s Data

11.1 We collect limited information from learners aged 17 or older.
11.2 For students under 18, parental or guardian consent is required.
11.3 We do not knowingly collect data from children under 16 without consent.

12. Your Rights

12.1 You can access, correct, delete, or restrict processing of your data.
12.2 You may request a copy of your data in portable format.
12.3 We respond to all requests within one month, in line with UK GDPR.

13. External Links

13.1 Our website may contain links to external sites, such as government pages.
13.2 We do not control these sites and are not responsible for their privacy practices.
13.3 Always read the privacy policies of external websites you visit.

14. Complaints Process

14.1 We take privacy matters seriously. Contact us if you have concerns about your data.
14.2 We investigate complaints promptly and aim to resolve them fairly.
14.3 If dissatisfied, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

15. Contacting Us

15.1 For privacy enquiries, contact: ProDriversAcademy, Email: prod r iversacademy@gmx.com, Tel: 07732 750 205, Website: www.prodriversacademy.co.uk.
15.2 We respond to all requests according to data protection laws.

16. Updates

16.1 We may update this Privacy Policy at any time without prior notice.
16.2 Changes take effect immediately upon publication.
16.3 Continuing to use our website confirms your acceptance of the updated Policy.
16.4 We review this Policy regularly to ensure compliance with laws and best practices.